Database Questions
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MinistryPlatform (MP)
Resources for Parishes Live in MP (available to designated parish reps)
- MP Phone Support is available at 1-800-669-2509 with added screen-sharing capabilities (for important and urgent questions)
- MP chat with live agent (for important and less urgent questions)
- MP ticket submission (for less important and less urgent questions)
Support hours are Monday-Friday, 8 am-5 pm Central Standard Time.
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Parish Data System (PDS)
PDS Phone Support is available at (877) 737-4457.
Pilot-Wave 5 Parishes: Now that your parish has been live in MP for several months, we want to inform you that access to your legacy PDS system will be turned off on Friday, March 15, 2024. Your parish should have received an automated email notification directly from ACS.
Wave 6-13 Parishes: Your parish will have access to your PDS data for 90 days after your go-live date.
NOTE: Facility Scheduler is not automatically turned off. When you have built out facilities in MinistryPlatform and are ready to cancel it, you will need to call PDS/ACST Support at (877) 737-4457.
Questions: Email [email protected] -
GeneralBilling: Call Sheila Kuehn at (512) 949-2435 or Terry Dumas at (512) 949-2438.
E-Giving: Contact your online giving or website provider -
Contact Us
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Callie Ballcallie-ballaustindiocese.orgDatabase Coordinator -
margaret-kappelaustindiocese.orgAssociate Director, Stewardship
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